Policies
Let's Look At The Fine Print
Here at Peach Body Waxing & Esthetics, we totally get it, life can throw curveballs that make scheduling a bit of a juggling act!
Our policies are here to keep the good vibes flowing, ensuring that everyone gets the best treatment possible all while keeping our schedule as smooth as your freshly waxed skin. These policies help to:
Treat Everyone Fairly
Equality for all! By adhering to our policies, we guarantee that everyone is treated like the star they truly are!
Keep Things On Track
Our scheduling policies help us keep things running like a well-oiled machine, so you can enjoy your time with us without hiccups.
Give The Best Experience
With clear guidelines in place, we can focus on what really matters—making you feel fabulous and ready to take on the world!
RESCHEDULING/CANCELLATIONS
Clients may reschedule or cancel their appointment online or by contacting Peach Body Waxing & Esthetics up to 12 hours in advance. Changes made within 12 hours of your scheduled appointment will be charged a cancellation fee totaling 50% of the scheduled service(s), which must be paid before booking your next appointment.
For any changes within 12 hours of your scheduled appointment, please contact us directly.
RUNNING LATE
Please plan ahead as arriving late may result in needing to alter the service(s) or having to reschedule the appointment entirely, and our cancellation fee will apply. Let us know as soon as you think you may be late so we can do our best to accommodate you and our other clients. It is not fair for us to run into another clients scheduled appointment because another wasn’t mindful of their time.
There is plenty of free parking available, but depending on the time of day it can be a little tricky to find one in our lots, you can park in Spall Plaza if necessary, but try to park behind Starbucks, close to Enterprise Way.
NO SHOWS
Missing an appointment without any prior communication will result in a no-show fee totaling 100% of service(s) scheduled and must be paid prior to your next appointment. If this becomes a recurring issue then pre-payment will be required.
Repeat offenders will be dismissed from the studio.
ADDITIONAL GUESTS
To maintain a calm environment, no children under 12 are allowed in the treatment area, there are other service providers in the building and we must be mindful of them and their clients. Please make arrangements so children have care during your appointment, if things fall through contact us as soon as possible to reschedule.
If you are nervous and would like support during your service you may bring ONE guest, if they are disrespectful or become a distraction, they will be asked to step out.
RESPECTFUL CONDUCT
Due to the sensitive and personal nature of services provided, ANY inappropriate behavior will result in the immediate termination of the appointment, full payment regardless of appointment completion, police report to be filed, and dismissal from Peach Body Waxing & Esthetics.
REFUNDS
Time and products once used cannot be taken back, refunds for services are unavailable.
If you’re unsatisfied with your experience, please contact us within 72 hours as we would love the opportunity to correct anything with a touch-up or alternative solution.
Unopened products may be returned or exchanged within 7 days.
Reach Out
At Peach Body Waxing & Esthetics, every body is welcome, and we can’t wait to connect with you!
We want you to feel totally informed and confident in your decision to book with us.